Our Experts

Matt Sergeant – Senior AntiSpam Technologist

Matt Sergeant is widely recognized as a leading authority on all things spam related. Since joining the team in 2001, Matt has played an instrumental role in building, developing and increasing the agility and speed of the Symantec.cloud heuristic AntiSpam service, which actively monitors, watches and waits for new attacks from known and unknown sources. Matt’s exceptional knowledge on the spammer’s community and characteristics of the core offenders is fundamental in keeping Symantec.cloud customers protected from attacks, aided also by Matt’s constant research into new techniques for targeting and technologies to protect spam attacks.

With more than ten years IT experience, five years within the security arena, Matt is a highly experienced technical speaker, media spokesperson and an active member of MAAWG (Messaging AntiAbuse Working Group).

Paul Fletcher – Chief Software Architect

Paul Fletcher is Chief Software Architect and Chairman of the Architecture Review Board at Symantec.cloud, with overall responsibility for the technical architecture, standardization and design of the company’s software infrastructure. As Symantec.cloud's leading architect, working in unison with the product-specific architects, Paul has developed the blueprint for the Symantec.cloud portfolio of services, which ensures that all the products interlink, and interact in complete unison while providing Symantec.cloud customers with the securest habitat possible.

With more than 20 years in the IT industry, Paul has consistently been a leading light in technology developments, exemplified by his involvement in designing the Symantec.cloud services in 1999, and through his previous roles at HP and Panasonic. Whether it is time-sensitive troubleshooting activities or defining the architecture for Symantec.cloud's latest project, such as the Web Security Services v.2, Paul’s ingenuity keeps Symantec.cloud at the forefront of the security market.

Martin Lee – Senior Software Engineer

As Senior Software Engineer for Symantec.cloud, Martin Lee plays an instrumental role in detecting, monitoring and investigating patterns and algorithms used by the world’s cybercriminals and developing rules to intercept new and future email-borne exploits before they reach Symantec.cloud customers. Since joining Symantec.cloud in 2003, Martin has embarked on countless successful investigations to unveil new exploits used by professional gangs around the world to try and infiltrate corporate networks.

With more than thirteen years experience in the field of research and analysis, Martin started his career researching human viruses at the University of Oxford before entering the IT industry and switching his focus to the world of spam, malware and threats.

Paul Wood – Senior Analyst

Paul Wood is the Senior Analyst at Symantec.cloud. Since joining the company in 2002, Paul has acted as the intrinsic link between Symantec.cloud's technical teams and external audiences through his articulation of threat data analysis via monthly MessageLabs Intelligence reports, media interviews and public speaking events. Through Paul’s continuous communication with the antivirus, antispam, web and IM teams, Paul is on the cutting edge of business security intelligence and at the forefront of the latest threats and attacks.

Having spent more than 18 years in the IT industry, Paul is a respected and well-known individual through his involvement with UK’s International AntiSpam Group and The London Action Group (International Network of AntiSpam Authorities).