What our Clients are saying
More than 11 million end users at 55,000 organisations spanning 102
countries, rely on Symantec.cloud services and we are proud of an unprecedented 98% client retention rate
demonstrating the high value of our services. Our clients trust Symantec.cloud to protect them from online
threats and other content management challenges, leaving them free to focus on their business without
interruption. Please take a moment to hear from some of our valued clients of different sizes and from a
wide range of industries about their experience with Symantec.cloud.
Client Testimonials
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API Security
Australian College of Physical Education
"Symantec.cloud captures about 100 viruses each week, before they enter our network. Because Symantec.cloud stops spam and web-borne threats at the internet level, it provides far better security. "
- Tina Huang, Manager, Information Technology Services
Australian Health Management
Aviva Australia
Baptist Community Services
Bilfinger Berger Services
"The Symantec.cloud solution has saved the IT team one and a half days a week, previously spent administering the in-house solution and rebuilding infected machines. My team is able to focus on strategic rather than reactive, repetitive tasks."
- Greg Edwards, Service Delivery Manager
BOYCE Chartered Accountants
"With a spam rate of 40% and 140 employees, BOYCE estimated it was losing more than 55 hours each week to spam. Since implementing Symantec.cloud more than 95% of spam and 100% of known and unknown viruses and malware are eradicated before they enter the company’s network."
- Denis Reeves
Brisbane Grammar School
"Symantec.cloud detailed service level agreements guaranteeing extremely high levels of protection,
combined with their very helpful and high quality
service delivery, gave us the certainty we needed."
- Jeremy Connell
"A recent major outage took our email system down for a week. In one of the most horrible weeks of my life, the Symantec.cloud service had email available within two minutes."
- Dean Mather, Network Administrator
Cathay Pacific Airways
"Simplified security management and operation efforts have helped Cathay Pacific to reduce administrative and support costs, as well as total cost of ownership."
- Allen Yeung
City of Fremantle
"Whatever I imagine a trojan, virus or bot can do, someone out there can make it happen. A hosted service signifcantly reduces the risk of malware arriving at our network unrecognised or sitting silent, waiting for a trigger."
- John Pavy, Manager, Information Technology
Firbank Grammar School
"Firbank Grammar tried a few solutions and finally decided to go with Symantec.cloud Email Security because it's the most accurate email antispam and antivirus solution out there. It also significantly reduces our time spent in mail system management. We have been using Symantec.cloud for a year now and highly recommend it!"
- Alan Tang, Network Manager
Fisher Cartwright Berriman
"Our network administration specialists were aware of the particular problem we faced with spam, and advised that the most economic and secure solution was to outsource our email security to Symantec.cloud."
- Deborah Banks, Operations Manager
ISS Facility Services
"Symantec.cloud has improved productivity for users, reduced the time required to manage the email system and markedly improved our email and web security."
- Roger Burgess
Locker Group Pty Ltd
McDonalds
"Just knowing that we can see email totals and the viruses being stopped by Symantec.cloud is a big plus for us. It makes our staff more comfortable with the solution because it’s so transparent."
- Mr Ming Yu
Noel Leeming Group
"As well as saving on infrastructure, management and maintenance costs and licensing fees, we have freed up around 40 hours each month of my team’s time since the move to Symantec.cloud Email Security."
- Darrin Harper, IT Manager
QBE Insurance Group
"Ideally you only want to block attachments that contain a threat and this is what Symantec.cloud provides. In less than four months Symantec.cloud AntiVirus service has intercepted almost 8000 viruses for us."
- Murray Laracy
Ramsay Health Care
"Only a cloud-based service would allow us to provide connectivity for multiple end points
and apply the same usage policies to them all."
- Barry Mather, IT Projects Manager
Rheem Australia
"We keep an eye on the employee complaints. If there’s trouble, people will tell us. It’s been very quiet out there, with very few problems."
- Wayne Laughton - Information Technology Manager
Simpson Grierson
"The Symantec.cloud technology is so good at identifying spam. It's a time saver which equates directly into dollars saved. The whole problem has just gone away."
- Valerie Fogg, Information Services Director
Stella Travel Services
"We've been aware of Symantec.cloud services for some time, but it really was growth in spam and server load due to the volumes of junk mail that prompted us to adopt Symantec.cloud AntiSpam and AntiVirus services. We noticed a drop in the loads almost overnight."
- Matthew Harris
STW Communications Group
Sydney Turf Club
"Symantec.cloud is flexible enough in that inbound inappropriate content emails are blocked but industry related emails, such as gambling and wagering, are allowed through although none of which are SPAM or Phishing emails."
- Maurice Veliz, Network Administrator
"Symantec.cloud stood out because it was clearly the most cost-effective with the best Service
Level Agreements. Symantec.cloud delivered us
unrivalled accuracy, for a lower total cost
of ownership."
- Adam Heilbron
Tweed Shire Council
"Our IT administrators no longer have to waste time trawling through spam, precious bandwidth and server space is released, and we don’t have the worry of false positives any more."
- Chris Collins
Visy
"Symantec.cloud has eliminated the costly, tedious and unreliable process of manually checking all blocked emails to release false positives, and has halved email-related Help Desk calls."
- Scott Polson
ManufacturingAPI Security
Locker Group Pty Ltd
Rheem Australia
Visy
Transport & UtilitiesASP Ship Management
Transpacific Industries
Non-ProfitAustralian College of Physical Education
Australian Institute of Management (Vic & Tas)
Baptist Community Services
Brisbane Grammar School
Firbank Grammar School
FinanceAustralian Health Management
Aviva Australia
QBE Insurance Group
Engineering & Construction Bilfinger Berger Services
ISS Facility Services
Professional ServicesBOYCE Chartered Accountants
Fisher Cartwright Berriman
Simpson Grierson
STW Communications Group
IT Services Call Design
Travel & Hospitality Cathay Pacific Airways
Stella Travel Services
Virgin Blue
Voyages Hotels and Resorts
Government / Public SectorCity of Fremantle
Marrickville Council
NSW Health
Tweed Shire Council
Retail & Wholesale McDonalds
Noel Leeming Group
RecreationPeregrine and Gecko's Adventures
Sydney Turf Club
Health CareRamsay Health Care