Symantec.cloud FAQ's - Email AntiVirus.cloud
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As a cloud-based service you are not required to purchase additional expensive software or hardware, you do not have to worry about maintenance or updates. Nor are you required to make any changes to your existing mail server.
Symantec.cloud takes care of all of this for you and most importantly it does so away from your network, ensuring only clean mail is passed on your mail servers. All updates are automatic and continual providing 24/7 email virus protection.
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Yes, you simply point your mail exchange (MX) records to Symantec.cloud servers where your email is filtered for spam before being passed on to your email servers. Our support team can talk you through this process if required.
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We are the only vendor to guarantee 100% protection from known and unknown viruses. Email AntiVirus.cloud service combines multiple leading antivirus scanners with our own SkepticTM predictive technology, which provides protection against emerging threats before they compromise your network.
In addition the service actively follows every single web link contained in emails by scanning those pages there and then for malware with multiple scanners. Most emailed viruses today are stopped using this technology, not offered by most competitors.
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Yes. The service is completely platform independent.
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Our services synchronize with your Active Directory to acquire groups, users, email addresses, aliases, and distribution lists.
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Symantec.cloud offers a single, integrated management console for email, Web and instant messaging, simplifying administration and lowering total cost of ownership while providing increased visibility into user behavior.
Symantec.cloud services include several reporting options to inform administrators of the service’s effectiveness and actions. Reports are configured and obtained using ClientNet, our Web-based management portal. Dashboard, summary, detailed and scheduled reporting options are included and are configurable to provide visibility, accountability and confidence in the effectiveness of the service.
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All Symantec.cloud services are based on per user, per month subscription, plus a one-off minimal set-up fee. You simply pay a fixed monthly cost based on the number of users connected. Each service can be purchased separately or you can bundle multiple services to provide complete security protection.
All pricing quotes are individually tailored for each client’s specific requirements and Symantec.cloud offers discounts for both scale and multiple services.
To find out more, contact a security specialist or go to the
Email AntiVirus.cloud page.