Enterprise Instant Messenger.cloud

Enterprise Instant Messenger
  • Creates as secure and private instant messaging network
  • Centralized storage and logging facility
  • Protects against virus, SPIM and other IM-borne threats
  • Integrates with selected consumer IM services

MessageLabs Enterprise Instant Messenger.cloud

Instant messaging speed and immediacy facilitates real-time communication, collaboration, and information-sharing. However security risks also must be addressed, because IM is similar to e-mail in that it is susceptible to malware, viruses, and SPIM

Symantec MessageLabs Enterprise Instant Messenger.cloud service enables you to enjoy the benefits of instant messaging while minimizing the risks. Providing your business with a secure, private instant messaging network that allows in-house employees, remote workers, and business partners to communicate and collaborate effectively and safely. It also incorporates sophisticated administration, monitoring, and comprehensive message-logging capabilities.

The enterprise instant messaging service is easy to set up and use, is fully interoperable with selected consumer IM networks such as AOL, Windows Live Messenger and Yahoo!, and can be accessed from any internet-enabled PC. Securely encrypting communications between users, it offers you an unrivalled level of confidence and certainty in your IM communications.

Next Steps- Enterprise Instant Messaging Service

Talk with our instant messaging specialists to learn more about the two available IM bundles to meet your exact business requirements. Contact Sales today!

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Enterprise Instant Messenger.cloud enables you to harness the speed and immediacy of instant messaging to facilitate real-time communication, collaboration, and information sharing, without the risk.

Enterprise Instant Messenger.cloud - Features

  • Accessible from your PC whenever connected to the Internet, anywhere in the world
  • Uses TLS to encrypt all IM communications between authorized network users
  • Protects against virus, SPIM and other IM-borne threats and prevents their spread by blocking access to buddy lists
  • Centralized storage/logging facility, plus detailed reporting interface with fast access to IM conversation logs, activity reports and usage reports
  • Robust, flexible system that is simple to install, easy to use and virtually maintenance-free
  • Comprehensive administration tool enables management of domain structures and user base through web-based console

Enterprise Instant Messenger.cloud - Benefits

  • Facilitates real-time business communication, aiding effective decision making and action taking
  • Ensures security of confidential information, promoting trust with your partners and clients
  • Minimizes disruption caused by IM-borne threats and cuts costs involved in identifying and tackling them
  • Aids regulatory compliance, by making available IM logs which may be required as part of legal discovery
  • Eliminates unnecessary investment in infrastructure and reduces burden on in-house IT support services
  • Delivers corporate management of IM by providing control of contacts and feature permissions

How Enterprise Instant Messenger.cloud Works

All Enterprise Instant Messenger.cloud communications remain private and secure by using TLS to fully encrypt all messages and file attachments exchanged between authorised users and preventing unauthorised access, tampering or interception.



  • An enterprise-class, secure Enterprise Instant Messenger.cloud client (a Professional Online Desktop – POD) is installed on a user’s desktop
  • Authorized users have access to a secure, private IM network that uses TLS encrypted tunnels
  • All messages and file attachments exchanged over the network are fully encrypted and cannot be intercepted or tampered with
  • All file attachments exchanged over the network are scanned for viruses, worms, trojans and other malware
  • Administrators can monitor use of the service through an extensive reporting tool available in an easy to use, web based portal

System Requirements

Enterprise Instant Messaging Client

  • Windows 2000
  • Windows XP
  • Windows 7

Public IM Clients

  • Yahoo! Messenger
  • Windows Live Messenger
  • AOL IM 5.9
Datasheets (2)
Whitepapers (1)
  • Risk and Reward of Instant Messaging
    In a world where fast is good and instant’s better, it’s no surprise that Instant Messaging (IM) now rivals email as a must-have communications medium. This White Paper demonstrates how your business can exploit IM’s enormous potential – and mitigate against risks that, all too readily, come as part of the package.