• Over 99% spam capture and zero false positives
  • Automatic updates promote 24/7 antispam accuracy
  • Manages spam away from your network, preserving bandwidth
  • Protects productivity by reducing time wasted by users filtering messages

Email AntiSpam.cloud- Spam Filter Service

Symantec MessageLabs Email AntiSpam.cloud prevents email spam from reaching your network and improves employee productivity by virtually eliminating the need to read and delete unsolicited messages.

With advanced perimeter defense and proprietary Skeptic™ technologies, our cloud-based spam filtering service delivers protection against both established and emerging spam techniques. Automatic and continuous service updates keep protection levels current 24/7.

Email AntiSpam.cloud is also backed by a comprehensive Service Level Agreement that covers: antispam capture, false positives, service availability, fault response and email latency. With our email antispam filter service, you can expect exceptional service, better productivity and the ability to remain focused on your business.

Email AntiSpam.cloud is compatible with any SMTP compliant mail server including: Exchange, GroupWise and Lotus Notes-Domino providing a cost effective, easy to manage email antispam filtering solution. Increase your email security by adding our email antivirus filter, and effectively block spam and known and unknown viruses simultaneously.

With a global infrastructure and Skeptic™ predictive technology our email antispam filter helps clients keep unwanted email spam from reaching their network.

Email AntiSpam.cloud- Features

  • Backed by a comprehensive Service Level Agreement covering over 99% spam capture rate
  • Multi-layered anti-spam protection providing the most effective defense from spam with threats managed away from your network
  • Skeptic™ predictive technology combats new spam threats in real time
  • Multiple spam quarantine languages for end users
  • Dashboard, summary, detailed and scheduled reporting

Email AntiSpam.cloud- Benefits

  • Offers peace of mind and guaranteed performance allowing you to focus on your business
  • Saves time and resources wasted dealing with unwanted email, and protects corporate bandwidth for web, VoIP and other critical systems
  • Delivers effective antispam protection against new and emerging spam techniques
  • Increases productivity and ease of use for global workforces
  • Provides visibility, accountability and confidence in the service’s effectiveness

How Email AntiSpam.cloud works:

The key advantage of the Symantec MessageLabs Email AntiSpam.cloud service is that it is easy to set up, requires no additional hardware, software or changes to your existing email server. You simply point your MX records to our servers where your email is filtered for spam before being passed on to your email servers.




  • Symantec.cloud clients point their Mail Exchange (MX) records to the Symantec.cloud infrastructure
  • Inbound and outbound email is directed via Symantec.cloud, where it is scanned
  • Innovative antispam perimeter defenses detect and reject spam originating from known sources
  • Our proprietary Skeptic technology proactively detects and rejects spam from known and new sources
  • Email identified as spam is re-directed with multiple blocking and re-routing options
  • Administrators and / or end users manage quarantine email and approved and blocked sender lists

System Requirements

Supports all email messaging platforms including Exchange, Domino, Groupwise, and Linux.

Q: What are the benefits of Cloud-based (hosted) Email AntiSpam Service?
A: As a cloud-based service you are not required to purchase additional expensive software or hardware, you do not have to worry about maintenance or updates. Nor are you required to make any changes to your existing mail server. Symantec.cloud takes care of all of this for you and most importantly it does so away from your network, ensuring only clean mail is passed on your mail servers. All updates are automatic and continual providing 24/7 spam protection. Our industry leading SLAs offer a guaranteed result over time on availability and filtering accuracy.

Q: Is it simple to setup or change over to AntiSpam.cloud service?
A: Yes, you simply point your mail exchange (MX) records to Symantec.cloud servers where your email is filtered for spam before being passed on to your email servers. Our support team can talk you through this process if required.

Q: Why is our Email AntiSpam.cloud superior to other solutions?
A: Put simply, we provide cleaner inboxes and virtually no false positives – guaranteed. Email AntiSpam.cloud uses multi-layered AntiSpam defenses providing the most effective defense against spam threats while being managed away from your network. Multiple commercial filters detect and reject spam originating from known sources or employing known spam DNA. Additionally SkepticTM predictive technology detects and rejects spam from unknown and new sources. We provide the industry leading SLA on accuracy and detection rates and are completely transparent with our actual performance against that SLA.

Q: Does Email AntiSpam.cloud support all mail servers?
A: Yes. The service is completely platform independent.

Q: How does Symantec.cloud integrate with Active Directory?
A: Our services synchronize with your Active Directory to acquire groups, users, email addresses, aliases, and distribution lists.

Q: How does Management and Reporting work?
A: Symantec.cloud offers a single, integrated management console for email, Web and instant messaging, simplifying administration while providing increased visibility into user behavior. Symantec.cloud services include several reporting options to inform administrators of the service’s effectiveness and actions. Reports are configured and obtained using ClientNet, our Web-based management portal. Dashboard, summary, detailed and scheduled reporting options are included and are configurable to provide visibility, accountability and confidence in the effectiveness of the service.

Q: How does the pricing model work?
A: All Symantec.cloud services are based on per user, per month subscription, plus a one-off minimal set-up fee. You simply pay a fixed monthly cost based on the number of users connected. Each service can be purchased separately or you can bundle multiple services to provide complete security protection. All pricing quotes are individually tailored for each client’s specific requirements and Symantec.cloud offers discounts for both scale and multiple services

Datasheets (2)
Whitepapers (4)
  • Event based spam
    News spam has firmly established itself as a mainstream feature of the internet threat landscape. But how easy is it to spot and what are its key characteristics? Above all, what can your organisation do to protect itself effectively from this clear and present danger?
  • Managing Email – Top 10 challenges (& solutions)
    We surveyed 157 IT professionals to understand the difficulties and opportunities faced by email managers. What kept them awake at night? What cost the most money or took the most time? And from these responses highlight some easy-to-manage solutions to their most pressing problems
Client Case Study (3)
  • AkzoNobel (ICI)
    “I don’t do case studies lightly. The reason why I’m happy to do this is because Symantec.cloud has delivered what it promised. ICI just doesn’t have an email problem anymore.” Paul Simmonds,

    Global Information Security Director
  • Horwood Homewares
    "I was spending all my time becoming a specialist in spam filtering. It [Symantec.cloud] is fit and forget."

    Neil Bolton, IT Manager.
Client Videos

Talk with our experienced email security specialists who can discuss your email antivirus and email spam filtering requirements. Contact Us today! Or take advantage of our Email AntiSpam Free Trial.