• 100% protection from known and unknown viruses
  • Antivirus updates are continuous and automatic
  • Manages threats away from your network
  • Checks web URLs within emails for malware

Email AntiVirus.cloud- Email Virus Protection Service

Symantec MessageLabs Email AntiVirus.cloud protects your business from email-borne malware and provides 100% protection from known and unknown viruses. Our email antivirus service ensures only virus-free email is delivered to your mail servers.

The multi-layered, cloud-based email virus protection service stops viruses before they reach your network, helping your business avoid costs like system down-time, lost productivity and brand damage. We can also help protect your company from phishing scams, trojans, worms and other forms of email-borne malware.

As a cloud-based antivirus service, updates are continuous and automatic providing ‘zero-hour’ virus protection, there is no software or hardware to manage, and costs are predictable. Comprehensive Service Level Agreement cover virus detection, service availability, and email delivery helping to provide you with confidence in the service and saving the time and resources associated with virus outbreaks or cleanup.

Email AntiVirus.cloud is compatible with any SMTP compliant mail server including: Exchange, GroupWise and Lotus Notes-Domino providing a cost effective, easy to manage email antivirus protection solution. Enhance your email security by adding our Email AntiSpam.cloud filter, and effectively block spam and known and unknown viruses simultaneously.

With a global infrastructure and Skeptic™ predictive technology our email antivirus service helps to provide clients with an unrivaled protection from viruses and other email-borne threats.


Email AntiVirus.cloud- Features

  • Multi-layered antivirus protection in the cloud
  • Proactive Skeptic™ predictive technology combats new virus threats in real time
  • ‘Link Following’ technology checks URLs referenced within email
  • Service Level Agreement covers 100% virus protection
  • Dashboard, summary, detailed and scheduled reporting

Email AntiVirus.cloud- Benefits

  • Provides effective defense from viruses and manages threats away from your network with no hardware or software required
  • ‘Zero-hour’ antivirus protection from emerging viruses long before virus definitions become available
  • Protects users from unknowingly following links to malware-bearing websites
  • Offers peace of mind knowing that the effectiveness of the service is backed by money back or other remedies
  • Provides visibility, accountability and confidence in the service’s effectiveness

How Email AntiVirus.cloud works:

A key advantage of the Symantec MessageLabs Email AntiVirus.cloud service is that it is easy to setup, requires no additional hardware, software or changes to your existing mail server. You simply point your MX records to our servers where all email is filtered for viruses and other email threats before being passed on to your mail servers.




  • Customers point their Mail Exchange (MX) records to Symantec.cloud Infrastructure
  • Inbound and outbound email is directed by Symantec.cloud, where it is scanned
  • Our perimeter defenses detect and reject known malware originating from known sources
  • Proprietary Skeptic™ heuristic technology identifies and stops new or unknown threats
  • Email containing a virus is blocked and quarantined for 30 days. Administrators or users are notified of the action taken
  • ‘Link-following’ technology checks all Web pages referenced within an email for viruses and other threats, blocking the email if malware is found on the linked sites. Suspicious links confirmed as viral will have a signature created for them so that future emails containing that link will be treated as being infected and quarantined

System Requirements

Supports all email messaging platforms including Exchange, Domino, Groupwise, and Linux.

Q: What are the benefits of Cloud-based (hosted) Email AntiVirus Service?
A: As a cloud-based service you are not required to purchase additional expensive software or hardware, you do not have to worry about maintenance or updates. Nor are you required to make any changes to your existing mail server. Symantec.cloud takes care of all of this for you and most importantly it does so away from your network, ensuring only clean mail is passed on your mail servers. All updates are automatic and continual providing 24/7 email virus protection.

Q: Is it simple to setup or change over to Email AntiVirus.cloud?
A: Yes, you simply point your mail exchange (MX) records to Symantec.cloud servers where your email is filtered for spam before being passed on to your email servers. Our support team can talk you through this process if required.

Q: Why is Symantec Email AntiVirus superior to other solutions?
A: We are the only vendor to guarantee 100% protection from known and unknown viruses. Email AntiVirus.cloud service combines multiple leading antivirus scanners with our own SkepticTM predictive technology, which provides protection against emerging threats before they compromise your network. In addition the service actively follows every single web link contained in emails by scanning those pages there and then for malware with multiple scanners. Most emailed viruses today are stopped using this technology, not offered by most competitors.

Q: Does Email AntiVirus.cloud support all mail servers?
A: Yes. The service is completely platform independent.

Q: How does Symantec.cloud integrate with Active Directory?
A: Our services synchronize with your Active Directory to acquire groups, users, email addresses, aliases, and distribution lists.

Q: How does Management and Reporting work?
A: Symantec.cloud offers a single, integrated management console for email, Web and instant messaging, simplifying administration and lowering total cost of ownership while providing increased visibility into user behavior. Symantec.cloud services include several reporting options to inform administrators of the service’s effectiveness and actions. Reports are configured and obtained using ClientNet, our Web-based management portal. Dashboard, summary, detailed and scheduled reporting options are included and are configurable to provide visibility, accountability and confidence in the effectiveness of the service.

Q: How does the pricing model work?
A: All Symantec.cloud services are based on per user, per month subscription, plus a one-off minimal set-up fee. You simply pay a fixed monthly cost based on the number of users connected. Each service can be purchased separately or you can bundle multiple services to provide complete security protection. All pricing quotes are individually tailored for each client’s specific requirements and Symantec.cloud offers discounts for both scale and multiple services.

Datasheets (2)
Whitepapers (3)
  • Managing Email – Top 10 challenges (& solutions)
    We surveyed 157 IT professionals to understand the difficulties and opportunities faced by email managers. What kept them awake at night? What cost the most money or took the most time? And from these responses highlight some easy-to-manage solutions to their most pressing problems
  • Changing World of Threats
    Virtually every company suffers at least one IT security incident every year; this White Paper looks at the latest trends in online threats and targets- often smaller businesses- along with cost-effective steps to minimise risk to your business.
Client Case Study (3)
  • AkzoNobel (ICI)
    “I don’t do case studies lightly. The reason why I’m happy to do this is because Symantec.cloud has delivered what it promised. ICI just doesn’t have an email problem anymore.” Paul Simmonds,

    Global Information Security Director
  • Horwood Homewares
    "I was spending all my time becoming a specialist in spam filtering. It [Symantec.cloud] is fit and forget."

    Neil Bolton, IT Manager.
Client Videos

Talk with our experienced security specialists who can advise on the right email antivirus solution to meet your exact business requirements. Contact Us today! Or sign up for the Email AntiVirus.cloud Free Trial.