What our Clients are saying
More than 11 million end users at 55,000 organisations spanning 102
countries, rely on Symantec.cloud services and we are proud of an unprecedented 98% client retention rate
demonstrating the high value of our services. Our clients trust Symantec.cloud to protect them from online
threats and other content management challenges, leaving them free to focus on their business without
interruption. Please take a moment to hear from some of our valued clients of different sizes and from a
wide range of industries about their experience with Symantec.cloud.
Client Testimonials
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Caltex South China
"The decline in spam email has been significant. We have seen the numbers drop from 65 per cent to almost 0 per cent. Virus infection from emails has all but disappeared. Staff are now spending less time deleting unwanted email and more time being productive. Our IT support staff now have less need to travel to remote offices to deal with virus infections, saving the company valuable resource time and money on travel."
- Richard Yeung, Manager, IT Services
Cathay Pacific Airways
"Simplified security management and operation efforts have helped Cathay Pacific to reduce administrative and support costs, as well as total cost of ownership."
- Allen Yeung, IT Architecture Analyst
Crown Records Management
"The SLAs are a hot button for us. Since we have to deliver on SLAs ourselves, it provides peace of mind to know that we’re protected by Symantec.cloud SLAs."
- Chris Davis-Pipe, Vice President of IT
Heep Hong Society, Hong Kong
"As Symantec.cloud stops spam and virus attacks before they ever reach our servers, there was no need to waste valuable time on extra training for our IT staff. All in all it is the perfect solution."
- Peter Au-Yeung, Assistant Director
Inchcape
"Symantec.cloud’ SLA’s guarantee 100 per cent email delivery and the SLA for false positives is virtually zero. There is even a money-back commitment, but we’ve never come close to collecting it!"
- Steve Yip, Assistant IT Manager
Intercoop Ltd
"Our users are definitely happy that their email boxes are no longer stuffed with garbage. They can get straight to work without wasting time deleting dubious messages or the fear that their system will become infected with some new virus or piece of bot-ware.
The IT team is also very happy with the new SHS SaaS approach. We can focus on our real jobs and let the Symantec.cloud solutions get on with theirs."
- Man Ng. Senior IT Officer
Langham Hotels International
"Symantec.cloud ensures that every message is delivered, promptly and reliably, so there’s no room for error or disappointment. We outsourced it all to Symantec.cloud hosted email security services five years ago, and haven’t looked back since."
- Perry Lai, Vice President, IT
Mandarin Oriental Hotel Group
"Quite simply, we wanted the very best guarantee of virus-free email that we could get. When we looked at the Symantec.cloud offering, we were confident that we’d found it."
- Nick Price, Director of Technology
McDonalds (Hong Kong)
"Just knowing that we can see email totals and the viruses being stopped by Symantec.cloud is a big plus for us. It makes our staff more comfortable with the solution because it’s so transparent. "
- Ming Yu, Senior IS Manager
The Peninsula Hotels
"The risk of being attacked through our communications channel has been reduced tremendously. Virtually all annoying or potentially dangerous traffic is blocked before it reaches our systems. And what we don’t see, we don’t have to worry about."
- Shane Izaks, General Manager, Information Technology
Minerals & Mining Caltex South China
Transport & UtilitiesCathay Pacific Airways
Professional ServicesCrown Records Management
Non-ProfitHeep Hong Society, Hong Kong
Retail & Wholesale Inchcape
Intercoop Ltd
McDonalds (Hong Kong)
Travel & Hospitality Langham Hotels International
Mandarin Oriental Hotel Group
The Peninsula Hotels