- Blocks inappropriate images in email and attachments
- Aids email policy enforcement and compliance
- Control distribution of confidential IP and images
Email Image Control.cloud- Email Image Filtering Service
Symantec MessageLabs Email Image Control.cloud scans email and attachments to identify, control and
block inappropriate images from entering or leaving your network. Confidential and proprietary images
are also accurately stopped or permitted to leave the organization according to your policies.
Through the use of multi-layered filtering technologies (including image composition analysis and image
signatures), the service protects employees while aiding the enforcement of acceptable use policies,
reducing compliance and legal risks, and helping to protect corporate reputation.
Easy to setup and maintain, Email Image Control.cloud automatically scans and detects potentially
offensive images attached or embedded within emails and supported Microsoft Office and PDF attachments.
Flexible and configurable, the service allows administrators to determine required levels of sensitivity,
specify actions to be applied, and create lists of approved senders and recipients.
Q: Why is it important to monitor and control email images?
A: The circulation of specific images in email communications can often have serious implications in terms of damage to your brand, and even unapproved distribution of confidential intellectual property.
Email Image Control.cloud service scans emails and attachments to identify, control and block inappropriate images from entering or leaving your organization. The service protects employees while aiding enforcement of acceptable use policies, reducing compliance and legal risks, and safeguarding corporate reputation
Q: How does the Symantec.cloud Image Control service work?
A: There are four components included within the Email Image Control.cloud service as follows:
- Heuristics scanner (ICA) – uses a combination of algorithms and heuristics to determine whether an image is inappropriate or not
- Local approved and blocked image lists – you can add images classified incorrectly to a blocked or approved image list
- Global approved and blocked image lists for the Image Control community - Symantec.cloud adds images classified incorrectly to a global database to take effect for all organizations that have selected this detection method
- Approved sender and recipient lists – you approve a sender or recipient (internal or external) to send or receive images
This multi-level approach ensures increased accuracy and reduced false positives.
Q: Does Image Control scan within MS Office documents as well as the email?
A: Yes. You can configure the Email Image Control.cloud service to scan within MS Office attachments (Word, Excel, and PowerPoint).
Q: Does Email Content Control.cloud scan within PDF documents as well as the email?
A: Yes, The Email Content Control.cloud service scans within PDF documents that have been converted from text or converted through an optical character recognition program prior to scanning. Our service will look inside these PDFs for words and phrases or regular expressions.
Q: Do you scan within archive files like ZIP files?
A: The Email Image Control.cloud service unpacks attached archive files and scans the image attachments or images within MS Office documents that are archived within them.
Q: What should I do if a business image has triggered the Image Control service incorrectly?
A: It depends on what the image is. If the image is likely to be seen again and is company-specific, add it to your local approved images list. If the image is likely to be seen again and is more generic, rather than company-specific, add the image to your local approved list and also send the image for analysis to add value to the Image Control community. If there is a specific user that receives a large number of images that are analyzed incorrectly, but change frequently, add the individual to the approved recipient list.
Q: How accurate is the ICA scanner?
A: The ICA (Image Composition Analysis) heuristics scanner should always be used to help monitor and control problem areas, thus enforcing your email security policy within your organization. However, ICA cannot be 100% accurate due to the objectivity of image analysis. The ICA scanner has different levels of accuracy depending the selected sensitivity setting and the nature of your email; you are more likely to have false positives if your organization is a modeling agency than you are if you work in IT, simply due to the nature of email that is sent and received.
Q:What benefit does the global approved and blocked image lists provide to my organization?
A: With organizations from around the world submitting images to the Image Control community it is highly likely that many of the more general images that are analyzed incorrectly will be added before your organization sees them.
Q: What are Heuristics for Image Control?
A: This is the Symantec.cloud detection method that uses ICA artificial intelligence technology to read and analyze image content and intercept suspect material, expanding its own knowledge and understanding of pornographic images with every subsequent scanning.
Q: How does the pricing model work?
A: All Symantec.cloud services are based on a per user, per month subscription, plus a one-off minimal set-up fee. You simply pay a fixed monthly cost based on the number of users connected. Each service can be purchased separately or you can bundle multiple services to provide complete security protection.
All pricing quotes are individually tailored for each client’s specific requirements and Symantec.cloud offers discounts for both scale and multiple services.