FAQ's - Email AntiSpam.cloud
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As a cloud-based service you are not required to purchase
additional expensive software or hardware, you do not have to worry about maintenance or updates.
Nor are you required to make any changes to your existing mail server.
Symantec.cloud takes care
of all of this for you and most importantly it does so away from your network, ensuring only clean
mail is passed on your mail servers. All updates are automatic and continual providing 24/7 spam protection.
Our industry leading SLAs offer a guaranteed result over time on availability and filtering accuracy.
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Yes, you simply point your mail exchange (MX) records to Symantec.cloud servers where your email is filtered for spam before being passed on to your email servers. Our support team can talk you through this process if required.
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Put simply, we provide cleaner inboxes and virtually no false positives – guaranteed. Email AntiSpam.cloud uses multi-layered AntiSpam defences providing the most effective defence against spam threats while being managed away from your network. Multiple commercial filters detect and reject spam originating from known sources or employing known spam DNA. Additionally SkepticTM predictive technology detects and rejects spam from unknown and new sources.
We provide the industry leading SLA on accuracy and detection rates and are completely transparent with our actual performance against that SLA.
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Yes. The service is completely platform independent.
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Our services synchronize with your Active Directory to acquire groups, users, email addresses, aliases, and distribution lists.
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Symantec.cloud offers a single, integrated management console for email, Web and instant messaging, simplifying administration while providing increased visibility into user behavior.
Symantec.cloud services include several reporting options to inform administrators of the service’s effectiveness and actions. Reports are configured and obtained using ClientNet, our Web-based management portal. Dashboard, summary, detailed and scheduled reporting options are included and are configurable to provide visibility, accountability and confidence in the effectiveness of the service.
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All Symantec.cloud services are based on per user, per month subscription, plus a one-off minimal set-up fee. You simply pay a fixed monthly cost based on the number of users connected. Each service can be purchased separately or you can bundle multiple services to provide complete security protection.
All pricing quotes are individually tailored for each client’s specific requirements and Symantec.cloud offers discounts for both scale and multiple services.
To find out more, contact a security specialist or go to the
Email AntiSpam.cloud page.
