Service Excellence
Symantec.cloud, formally MessageLabs was one of the first companies in the world to offer email
security delivered within the fabric of the Internet as a service rather than software. Our long experience
of running ‘Software as a Service’ means we recognize the special requirements it has and have built the
whole organization to deliver not only the highest software performance, but also excellent service levels
and the best user experience.
Building Service Excellence
Don’t take our word for it...
Symantec.cloud is well known for our superior service. We regularly ask our clients what they think of
Symantec.cloud support services and our high levels of customer satisfaction – 95% – and low customer churn
are evidence that our approach works.