Enterprise Instant Messenger.cloud

Overview
Features & Benefits
How It Works
Resources

Enterprise Instant Messenger

Secure, private instant messaging service
Includes centralized storage and logging facility
Protects against virus, SPIM and other IM-borne threats
Integrates with selected consumer IM services

Symantec MessageLabs Enterprise Instant Messenger.cloud

Symantec MessageLabs Enterprise Instant Messenger.cloud enables you to enjoy the benefits of instant messaging (IM) while minimizing the risks. The service provides your business with a secure, private IM network that allows in-house employees, remote workers, and business partners to communicate and collaborate effectively and safely.

Enterprise Instant Messaging Diagram

The instant messaging service is easy to set up and use, is fully interoperable with selected consumer IM networks such as AOL, Windows Live Messenger and Yahoo!, and can be accessed from any Internet-enabled PC. Securely encrypting communications between users, it offers you an unrivalled level of confidence and certainty in your IM communications.

The Symantec.cloud enterprise IM service provides your business with a proven, completely reliable means of managing and optimizing your IM use.

The enterprise instant messaging service is easy to set up and use, is fully interoperable with selected consumer IM networks such as AOL, Windows Live Messenger and Yahoo!, and can be accessed from any internet-enabled PC. Securely encrypting communications between users, it offers you an unrivalled level of confidence and certainty in your IM communications.

Next Steps- Enterprise Instant Messaging Service

Talk with our instant messaging specialists to learn more about the two available IM bundles to meet your exact business requirements. Contact Sales today!

Enterprise Instant Messenger.cloud enables you to harness the speed and immediacy of instant messaging to facilitate real-time communication, collaboration, and information sharing, without the risk.

Enterprise Instant Messenger.cloud - Features

Accessible from your PC whenever connected to the Internet, anywhere in the world
Uses TLS to encrypt all IM communications between authorized network users
Protects against virus, SPIM and other IM-borne threats and prevents their spread by blocking access to buddy lists
Centralized storage/logging facility, plus detailed reporting interface with fast access to IM conversation logs, activity reports and usage reports
Robust, flexible system that is simple to install, easy to use and virtually maintenance-free
Comprehensive administration tool enables management of domain structures and user base through web-based console

Enterprise Instant Messenger.cloud - Benefits

Facilitates real-time business communication, aiding effective decision making and action taking
Ensures security of confidential information, promoting trust with your partners and clients
Minimizes disruption caused by IM-borne threats and cuts costs involved in identifying and tackling them
Aids regulatory compliance, by making available IM logs which may be required as part of legal discovery
Eliminates unnecessary investment in infrastructure and reduces burden on in-house IT support services
Delivers corporate management of IM by providing control of contacts and feature permissions

How Enterprise Instant Messenger.cloud Works

All Enterprise Instant Messenger.cloud communications remain private and secure by using TLS to fully encrypt all messages and file attachments exchanged between authorized users and preventing unauthorised access, tampering or interception.

Enterprise Instant Messenger Diagram

An enterprise-class, secure Enterprise Instant Messenger.cloud client (a Professional Online Desktop – POD) is installed on a user’s desktop
Authorized users have access to a secure, private IM network that uses TLS encrypted tunnels
All messages and file attachments exchanged over the network are fully encrypted and cannot be intercepted or tampered with
All file attachments exchanged over the network are scanned for viruses, worms, trojans and other malware
Administrators can monitor use of the service through an extensive reporting tool available in an easy to use, web based portal

System Requirements

Enterprise Instant Messaging Client

Windows 2000
Windows XP
Windows 7

Public IM Clients

Yahoo! Messenger
Windows Live Messenger
AOL IM 5.9

Datasheets (1)

Enterprise Instant Messenger.cloud
An overview of the Enterprise Instant Messenger Service

Whitepapers (2)

Instant Messaging Benefits and Threats
This paper discusses the benefits IM brings to business today, in the form of improved communication, collaboration, efficiency, and cost savings. It also outlines IM threats and the security issues business leaders should be aware of so they can take the necessary steps to protect their organizations.
Minimizing the Risks Associated with Email, Web, and Instant Message Communications
This white paper examines the threats, challenges and risks that SMBs experience as part of today’s online environment, and presents the advantages of MessageLabs Complete Security and Control suite of services, and how they compares with existing security solutions. Using MessageLabs, a Small and Medium Sized Business (SMB) can be fully protected without expending resources that could negatively impact both business productivity and profitability.