• Easy to set up and use
  • Secure and reliable
  • Scalable & affordable

Symantec Backup Exec.cloud

Get simple, secure online backup and recovery from Symantec, the preferred provider of data protection solutions. Use Symantec Backup Exec.cloud to protect your critical data by automatically streaming it, encrypted to Symantec’s secure, off-site data centers. So easy to set up and use, you can get started in minutes and no hardware purchase is required. Subscription-based pricing lets you stay flexible in today’s business environment - buy only the data protection you need and pay no per-user licensing fee. Should disaster strike, keep your business up and running by restoring critical files from anywhere.



Backup Exec.cloud- Features

  • Automatic backup for PCs and Servers that performs backups on a schedule or when files are changed
  • Secure, off-site protection and enterprise class data encryption
  • Multiple agent deployment options include download, email and redistributable packages
  • Self-service recovery capabilities for employees.
  • Powerful data history

Backup Exec.cloud- Benefits

  • Simplifies backup and helps to make sure that critical data is always protected
  • Keeps data protected while in transit and at rest while also allowing it to be restored to any Internet-connected location.
  • Makes the service easy to deploy to individuals – whether they are in the office or working remotely
  • Reduces burdens for administrators and minimizes downtime for users
  • Data is stored for the life of your contract unless it is deleted from your computer or replaced by a newer version – it will then be removed from your backup after 90 days

How Backup Exec.cloud works

1. Begin by logging onto the web management console.

2. The service agent is deployed to target systems (desktops, laptops, and servers) using email, redistributable package or direct download.

3. Backup policies are created in the console by selecting the files and folders to protect and setting desired backup schedule.

4. An initial backup is performed and data is encrypted during transmission over the Internet and while at rest in secure, off-site Symantec.cloud facilities.

5. Automatic backups occur silently in the background using incremental backups at the block level and bandwidth throttling to optimize bandwidth usage and minimize performance impact to other systems.

6. The web-based management console is used for ongoing maintenance including adding new systems, managing data volumes, and viewing the status of backups.




System Requirements


Desktop hardware requirements

  • 300 MHz Intel compatible or faster processor
  • 512 MB RAM
  • 1GB of available hard disk space
  • Network connectivity

Desktop Editions

32 bit

  • Windows XP Professional SP2
  • Windows XP Professional SP3
  • Windows XP Home SP3
  • Microsoft Vista Home Basic
  • Microsoft Vista Business SP1
  • Windows 7 Ultimate SP1
  • Windows 7 Professional

64 bit

  • Microsoft Vista Ultimate SP2
  • Microsoft Vista Enterprise SP2
  • Microsoft Vista Home Premium SP2
  • Windows 7 Ultimate
  • Windows 7 Professional

Server hardware requirements

  • 1-GHz Intel Pentium III compatible or faster processor
  • 1 GB RAM
  • 1GB of available hard disk space
  • Network connectivity

Server Editions

32 bit

  • Windows 2003 Standard SP1/SP2
  • Windows 2003 Enterprise Server SP1/SP2
  • Windows 2003 Datacenter SP2
  • Windows 2003 R2 Enterprise SP1
  • Windows 2008 Server Standard SP1/SP2
  • Windows 2008 Enterprise Server SP2
  • Windows 2008 Small Business Server SP2

64 bit

  • Windows 2003 Standard SP1/SP2
  • Windows 2003 Enterprise Server SP1/SP2
  • Windows 2003 Datacenter SP2
  • Windows 2003 R2 Standard SP2
  • Windows 2003 R2 Enterprise SP2
  • Windows 2008 Server Standard SP1/SP2
  • Windows 2008 Server Enterprise SP2
  • Windows 2008 Small Business Server SP2
  • Windows 2008 Server R2 Standard
  • Windows 2008 Server R2 Enterprise


Exchange version Supported Operating Systems Processor Architecture
Exchange Server 2010 Standard/Enterprise Edition of Windows 2008 SP2, Windows 2008 R2, SBS 2011 Standard X64
Exchange Server 2007 Windows 2003 SP2, Window 2003 R2 SP2, Windows 2008,Windows 2008 R2 SBS 2008 Standard/Enterprise Edition of Windows 2008 SP2, Windows 2008 R2, SBS 2011 Standard X64
Exchange Server 2003 Windows 2003 SP2, Window 2003 R2 SP2, SBS 2003 R2 X86


SQL version Supported Operating Systems Processor Architecture
SQL 2008/2008R2/ SQL 2008 Express Windows Server 2003 SP2 Windows Server 2003 R2 SP2 Windows Server 2008 SP2 Windows 2008 R2 64-bit Windows XP Professional SP2 Windows 7 x64 Windows Vista SP2 SBS 2011 Standard x64/x86
SQL 2005/SQL Express Windows Server 2003 SP1 Windows Server 2008 (Note for 64-bit versions only 32 bit SQL 2005 is supported by Microsoft) Windows Vista ( Note for 64-bit versions only 32 bit SQL 2005 SP2 is supported by Microsoft) SBS 2003 R2/SBS 2008 x64/x86


Browser (Management Console)

  • Microsoft Internet Explorer 6.0 or higher
  • Mozilla Firefox 3.0 and later

Q. What is Backup Exec.cloud?
A. Backup Exec.cloud is an online-based service that helps businesses protect critical data on Windows® desktops and servers with simple, affordable, backup and recovery.

Flexible agent deployment options and a wizard-based installation helps customers get started in minutes and no hardware purchase is required. The service can be set up in three easy steps: Log on, deploy agents, and configure backup policies. The service will then run quietly in the background, automatically storing data in a highly secure, enterprise class, off-site data centers. Should disaster strike, the service will help businesses stay up running by restoring critical files from any Internet connected location.

Q.Who can benefit from Backup Exec.cloud?
A.Backup Exec.cloud is an ideal solution for small businesses interested in offloading their IT infrastructure. It can also be used for larger organizations that need to protect the data of remote workers, mobile workers or smaller offices.

Q. How is Backup Exec.cloud different from Backup Exec™?
A. Backup Exec.cloud and Backup Exec 2010 are two separate, stand-alone Symantec offerings with different sets of functionality and different management experiences. While they both help customers address their business requirements for data protection, Backup Exec.cloud is built on a technology platform that is optimized for cloud-based delivery. Customers with larger data sets, advanced applications and a preference for onsite backup and recovery benefit from Backup Exec 2010, while businesses or locations with smaller data sets and are primarily using Windows file servers, Exchange or SQL benefit from Backup Exec.cloud.

Q. How does the service secure my data?
A. Data is secured during transmission using 128 bit SSL military grade encryption. Once it is at rest in our tier 4, SAS 70 certified data centers, it is protected using 256 AES encryption. The web-based portal used to manage, configure and manage the service is secured with an https connection.

Q. How long will the service keep my data?
A. Data that you actively backup or keep within your backup set will be available for the life of your subscription. When you delete an item or update it with a newer version, the previous version will remain in the Symantec.cloud data center for 90 days before it is automatically deleted. The 90 day window begins counting down once a new version of the file has been backed up or deleted. This helps to maximize storage as well as provide previous versions to return to if you make a mistake and need to undo changes you've made.

Q. What are the bandwidth requirements?
A. No minimum amount is required. After an initial complete backup is performed, only incremental (just changed data) backups of file changes occur. This allows for the service to continuously perform backup quietly in the background with a minimal amount of bandwidth required. The completion time of the initial backup will vary based on the connection type/speed of the customer and the volume of data being backed up. Download speeds and backup duration can be estimated using a number of Web-based connection testing sites: Examples include: www.speakeasy.net/speedtest, http://reviews.cnet.com/internet-speed-test/.

Q. What platforms is the service compatible with?
A. Windows Servers and desktops, Exchange Server & SQL environments are supported.

Q. How is Backup Exec.cloud licensed?
A. Subscription-based pricing is used that is based on a customer’s desired level of storage ($7 per GB/per year) according to their needs. There are no per user licensing fees and if more storage is needed, it can be added to the subscription at any time.

Q. Where will Backup Exec.cloud services be available?
A. Backup Exec.cloud is available in the United States ,Canada and Western Europe. It will be localized in English, French, German, Italian, and Spanish.

Q. How can I buy Backup Exec.cloud?
A. Backup Exec.cloud is available through Symantec registered partners in the US and Canada, and is available direct from Symantec via the online eStore.

Q. Is a free product trial available?
A. Backup Exec.cloud can be trialed for free through our online eStore.

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